Privacy policy

How we handle your personal data when you use this website.

The Passport, Immigration and Foreigners Affairs Authority is committed to protecting the privacy of visitors to its official website. This page explains what data we collect when you use the website and how it is handled.

Data we collect

When you use the contact form, we collect the details you enter, namely:

• Your name.
• Your email address.
• Your phone number (optional).
• The subject and text of your message.

How we use it

We use this data solely to respond to your enquiries, follow up on your requests, and improve the Authority’s services. It is never used for marketing purposes.

Data retention

Messages are stored in the Authority’s website administration system for as long as needed to process the request and for administrative record-keeping, and are accessible only to authorised staff.

Data sharing

We do not sell your personal data or share it with any third party, except to the extent required by the applicable legislation or upon request of the competent judicial authorities.

Cookies

The website uses technical cookies that are necessary for session management, and may use a privacy-respecting visitor analytics tool that does not track visitors across other websites, if enabled.

Questions

For any questions about this policy or your personal data, please reach us through the contact page or the official contact details published in the website footer.